Privacy Policy
This Privacy Policy applies to personal data collected, processed, and stored during your use of the website www.daenaladeesse.com (hereinafter the "Website").
In the context of this Privacy Policy, "personal data" refers to any information that, alone or in combination with other information, allows the identification of an identified natural person, such as name, email address, phone number, or IP address.
DAENA LADEESSE is committed to processing your personal data in accordance with applicable laws and regulations, including Law No. 78-17 of January 6, 1978 as amended and the European General Data Protection Regulation No. 2016/679 (hereinafter the "GDPR").
1. Controller's contact details
The controller of the personal data collected from you during your use of the Website is DAWAMI, a simplified joint stock company with a capital of 1,000 Euros, registered with the Paris Trade and Companies Register under number 822 709 846, and whose registered office is located at 10, rue Greneta, 75003 Paris (France) (hereinafter "DAENA LADEESSE" or "we").
For any questions regarding the collection, processing, and use of your personal data or to exercise your data protection rights, you can contact DAENA LADEESSE by email at contact.daena.ladeesse@gmail.com or by mail addressed to DAWAMI (10, rue Greneta, 75003 Paris, France).
2. Personal data collected by DAENA LADEESSE
DAENA LADEESSE collects and processes the following personal data about you:
- Data you provide to DAENA LADEESSE: This includes personal data you provide to DAENA LADEESSE when you create a customer account on the Website, place orders on the Website, or contact us. This data includes your name, first name, postal address, billing address, email address, phone number, login ID, and customer account password.
Unless otherwise stated, the information requested in the collection forms available on the Website (such as the customer account creation form) is mandatory. If you do not provide this information, you will not be able to validate the corresponding form. You are solely responsible for the accuracy of the data you provide to DAENA LADEESSE.
If you make a purchase through the Website, we do not collect or store payment card data. This data is collected directly by our payment providers (and is subject to the privacy policy of said providers).
- Data related to your browsing on the Website: DAENA LADEESSE collects information each time you visit the Website, including the IP address used to connect your computer to the Internet, your login information, the type and version of the browser, and the timezone setting.
Furthermore, DAENA LADEESSE collects information about how you use the Website through cookies or any other similar technology, as indicated in Article 7 below.
3. Use of your personal data
DAENA LADEESSE collects and processes your personal data for the purposes and on the legal bases described in the table below.
Purpose of data processing
Legal basis
Management of your customer account (creation, modification, and deletion of the account)
Execution of the general terms and conditions of use of the Website
Management of our commercial relations (order tracking and dispatch, management of product return requests)
Execution of the general terms and conditions of sale of the Website
Handling of your contact requests
Legitimate interest of DAENA LADEESSE to respond to contact requests
Handling of your requests to exercise rights regarding personal data (as described in Article 8 below)
Legal obligation of DAENA LADEESSE to respond to requests to exercise rights of individuals whose personal data DAENA LADEESSE processes
Handling of pre-litigation and litigation
Legitimate interest of DAENA LADEESSE to assert its rights in the context of pre-litigation or litigation
4. Recipients and transfers of your personal data
The personal data concerning you is collected, processed, and stored by authorized personnel of DAENA LADEESSE.
Furthermore, we transfer personal data concerning you to the following recipients:
- Payment processing providers that provide secure payment processing services. Please note that providers do not disclose payment card information to us;
- Providers responsible for shipping orders;
- Providers responsible for the development, hosting, and maintenance operations of the Website as well as data storage.
We do not transfer your personal data to commercial or advertising entities.
Your non-pseudonymized personal data is not transferred outside the European Union.
5. Duration of retention of your personal data
Purposes Management of your customer account
Initial retention period As long as your customer account is open.
Archiving period 5 years after the closure of your customer account.
Purposes Management of our commercial relations
Initial retention period Until the end of the commercial relationship.
Archiving period 10 years from the end of the commercial relationship.
Purposes Management of your contact requests
Initial retention period Duration necessary to process and respond to contact requests.
Archiving period None.
Purposes Handling of your requests to exercise rights regarding personal data
Initial retention period Until your request is closed.
Archiving period 5 years after the closure of the request.
Purposes Handling of pre-litigation and litigation
Initial retention period Until an amicable resolution is reached in pre-litigation or until the exhaustion of remedies.
Archiving period Transactional protocols and judicial decisions are permanently archived when they have historical interest for DAENA LADEESSE.
6. Security of your personal data
We are committed to protecting the personal data we collect. To do so, DAENA LADEESSE ensures that all necessary physical, technical, and organizational measures are taken to prevent unauthorized or unlawful processing, as well as any accidental loss, destruction, or damage to your personal data.
7. Cookie policy
A "cookie" is a small piece of information, usually of small size and identified by a name, which can be transmitted to your browser by a website you connect to. Your web browser will store it for a certain period, and send it back to the web server each time you reconnect to it. Cookies have multiple uses: they can be used to remember your customer ID and the current content of your shopping cart, to track your navigation for statistical purposes, etc.
Below is the list of cookies used on the Website, their purpose, and their retention period.
During your first visit to the Website, a banner informs you of the presence of these cookies and invites you to indicate your choice. With the exception of strictly necessary internal cookies that cannot be disabled, cookies are only deposited if you accept them. You can inform yourself and configure your cookies to accept or refuse them at any time by going to the [Cookie Management] tab. You can indicate your cookie preferences either for the entire Website or service by service.
We do not share or use the information collected by cookies for advertising purposes.
- Strictly necessary internal cookies for the operation of the Website
Strictly necessary cookies allow you to navigate and use all the features provided by the Website.
- Audience measurement cookies
Audience measurement cookies collect and store data such as the pages of the Website you visit most often, navigation statistics, and bugs you encounter on the Website. We use the data collected by these cookies to improve your experience on the Website.
8. Your rights regarding your personal data
You have the right to receive a copy of the data concerning you that we hold, to object at any time to the processing of your personal data based on our legitimate interests, to request the rectification or deletion of your data, to request the limitation of the processing of your data and the portability of your data, as well as the right to organize the fate of your data after your death.
To learn more about your rights, you can consult the CNIL website: https://www.cnil.fr/en/your-rights.
If you wish to exercise the rights mentioned above, please send your requests by email to contact.daena.ladeesse@gmail.com or by mail to DAWAMI (10, rue Greneta, 75003 Paris, France).
If you believe that we have not responded to your request or concerns satisfactorily, you can lodge a complaint with the CNIL.
9. Modification of the Privacy Policy
This Privacy Policy may be updated. Any substantial modification to the Privacy Policy will be notified to you by email.